Data We Gather

We gather and manage various personal data types, including:

2. Our Use of Your Data

Your personal information serves these key purposes:

  • Service Provision and Contract Fulfillment:
    • We handle your vehicle rental bookings and agreements efficiently. This includes verifying your identity to confirm that you meet our rental criteria. Our team ensures smooth processes for vehicle collection and return. We also manage payment processing, including deposits and any applicable charges.
  • Customer Communication in Caerphilly (Contractual Obligations):
    • Issuing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
  • Marketing Permissions in Caerphilly:
    • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
  • Service Enhancement in Caerphilly Through Legitimate Interests:
    • Evaluating website interactions to refine user experience and functionality. Conducting assessments to improve our vehicle fleet and service offerings.
  • Compliance with Local Regulations:
    • Adhering to local laws and regulations in Caerphilly. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Exchange Policy

Sharing Your Information

  • Local Service Providers in Caerphilly: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We apply effective technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This encompasses encryption, access controls, secure servers, and routine security assessments. Nonetheless, no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Policy

We keep your personal information only for as long as needed to meet the specific purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration for which data is retained may differ based on the type of information and the circumstances surrounding its processing.

Your Rights in Caerphilly

Your rights under Caerphilly data protection law are as follows:

  • Accessing Your Data Rights: Obtain a copy of your personal information held by us.

Contact us below to exercise your rights.

Cookies and Tracking Use

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie preferences directly in your browser settings. This gives you control over how we collect and use your information while you explore our services.

Policy Changes

This Privacy Policy may be revised occasionally to align with changes in our operations or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend checking this policy frequently to stay informed about our privacy practices.

Contact Information

For inquiries regarding this Privacy Policy or our data practices, please reach out:

Caerphilly Car Hire Services
Pontygwindy Road, Caerphilly, CF83, Caerphilly, United Kingdom
Contact Number:: 033 3210 0115